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Report Portal Survey
Posted by MVE Support on 19 Jun 2019 10:26 AM

We’d love your feedback!

We know how important Analytics and Reports are for you and your business and as we look to branch out into new ways to make that better it’s important that we understand how you are using what we have available now.

To help us gather that information, we’ve created a short survey on how you are using the current Report Portal.  If you could take a few minutes to fill it out that information will help us build the next generation of Analytics and Reporting for MVE.MVE Reports Portal

You can use this link or simply scan the QR code with your phone and you’ll be taken to a short questionnaire about how you are currently using the Report Portal.

 Thank you so much for your time,

Your MVE Support Team
(877) 882-7456

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Direct Messages
Posted by MVE Support on 15 Jun 2019 07:21 AM


Please make sure you are using the Direct Message tool to send Referrals.Direct Message Menu Direct Message Inbox

This ensures that a CCD is attached and you get credit on the MIPS RCP Dashboard

Please let us know if you have any questions,

Your MVE Support Team
(877) 882-7456

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Issues with the Phone System
Posted by MVE Support on 14 Jun 2019 12:40 PM

red telephone

We are currently experiencing an issue with our phone system. The provider is working to restore services as quickly as possible. In the meantime, please email our support team at

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ONE User Summit 2019
Posted by MVE Support on 23 May 2019 11:21 AM

one19_logoJOIN US For Our
Second Annual
ONE User Summit!

Gaylord Rockies Resort & Convention Center
August 2 – 4, 2019

Enjoy four sessions specifically created for My Vision Express users as well as eight sessions under the Optical track by well sought-after industry experts.

In addition, our Learning Lab will be staffed all 3 days so you can schedule learning sessions or just stop by with questions.



WillFlanaryWill Flanary, MD is an ophthalmologist, writer, and comedian who moonlights in his free time as “Dr. Glaucomflecken,” a top hat wearing, mustachioed cartoon ophthalmoscope who has become a leading voice in ophthalmology on social media. Effortlessly blending humor with education, Dr. Glaucomflecken has spent the last 5 years informing audiences on a wide range of topics, from navigating the confusing world of over-the-counter eyedrops to the often horrifying consequences of sleeping in contact lenses, all with his characteristic acerbic wit. His writing has been prominently featured on the popular medical satire website as well as KevinMD, The Ophthalmologist and The British Medical Journal. He is a frequent speaker at medical conferences around the country on a variety of topics including ocular trauma, succeeding in private practice, and why you shouldn’t stare at the sun during a solar eclipse.

We hope to see you there,
Your MVE Support Team
(877) 882-7456

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Provide Patient Access
Posted by MVE Support on 24 Apr 2019 11:00 AM


Patient Health Summaries (CCD) are sent to the patient portal when an exam is signed, HOWEVER, the patient has to be marked in the communication section that they have been given access to their portal before this can happen.Portal information provided

If you have questions on this or any other MIPS related measures please don’t hesitate to call or email us for more details.

Thank you,
Your MVE Support Team
(877) 882-7456

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