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Latest Updates
Mar
21
KB Updates
Posted by Claude Arnaud Lavaud on 21 Mar 2016 11:52 AM

How-To Docs

Purchase Order Shortcut

The To Do Button in the Order Module

How to Import Insurance Fee Schedules

2015 Meaningful Use Reports

 

Knowledgebase FAQs

What happened to the 'Lock' option in the Assessment tab?

What happened to the 'Last Exam Date' field?

Is there a way to default the Complaint tab to the 'Questionnaire' view?

Is there a way to transfer the final rx automatically?

Where do I activate the 'Who Is Your Insurance' (WIYI) interface?

Is there a way to view the image next to the patient information at the top of the Exam module?

How can I improve the response time with the Exam module?

What if an insurance fee schedule is not available for import?

 

Videos

Meaningful Use 2016

New Things To See in MVE Webinar

Exam Walkthrough Webinar

How to Import Fee Schedules Webinar

Commonly Used Reports Webinar

Reports Portal Tips and Tricks

Patient Portal Webinar

After Sales Workflow Webinar

Optical Only Workflow Webinar


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Feb
24
RELEASE NOTES: My Vision Express Version 2014, Build 160216, Revision 6
Posted by Michelle Stone on 24 Feb 2016 02:08 PM

We are pleased to to announce the public release of Build 160216 for My Vision Express® Version 2014. For complete details on the latest build, please review the revised release notes for My Vision Express Version 2014 – Build 160216.

If you have any questions regarding this build, please feel free to visit the My Vision Express Support Central portal online at support.myvisionexpress.com. If you are in need of assistance during the upgrade process, please call our Support Team at 1-844-450-HELP (4357).


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Feb
19
Webinar On-Demand: Meaningful Use 2016
Posted by Michelle Stone on 19 Feb 2016 12:41 PM

Our webinar on My Vision Express and Meaningful Use 2016 is available on demand. You can also view or download our Meaningful Use 2016 Objectives document to review at your convenience.


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Feb
19
Webinar On-Demand: New Things To See In MVE!
Posted by Michelle Stone on 19 Feb 2016 12:35 PM

Our webinar showcasing the new features in the latest build of My Vision Express Version 2014 is now available on demand!


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Feb
17
SCHEDULED RELEASE: My Vision Express Cloud
Posted by Michelle Stone on 17 Feb 2016 05:41 PM

Maintenance Details


To all My Vision Express Cloud customers:

As it is our mission to continue to offer you our very best service, we strive to make improvements everyday. As part of our ongoing effort to provide you with the latest software updates, fixes and enhancements we will be performing a new build release for My Vision Express Cloud Version 2014, Build 160216.

Please be reminded that the scheduled My Vision Express Cloud Version 2014 Build Release process will affect users for approximately two hours on Wednesday, February 24, 2016 at the following local time:

  • 1:00 AM to 3:00 AM EST


We appreciate your understanding and apologize for any inconvenience this may cause. If you should have any questions or concerns regarding the scheduled My Vision Express Cloud Version 2014 Build Release, please contact the My Vision Express Support Team toll-free at 1-877-882-7456, extension 7, or email our team at support@myvisionexpress.com for assistance.


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