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CLX and My Vision Express: A Great Combination
Posted by Michelle Stone on 21 Jan 2015 04:08 PM
Did You Know?

Did you know that as a My Vision Express Customer you have access to CLX, the industry's number one contact lens ordering and management system?

Access to CLX is included in your subscription and offers:

  • A free, up-to-date contact lens catalog (click here to download yours);
  • Single order entry;
  • Access to the top distributors in the industry; and
  • Detailed contact lens data and reporting on valuable metrics by office and by doctor.
CLX requires no additional software to install or equipment to purchase, and it utilizes web-based technology to ensure availability and scalability. The CLX and My Vision Express integration is proven to cut your ordering time in half and increase accuracy, meaning your practice saves time and money.

Email CLX to learn more or call 314.743.0781, extension 2339. You can also visit them online at
My Vision Express and CLXDownload a CLX CL Catalog

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Updated Support Schedule
Posted by Michelle Stone on 21 Jan 2015 03:16 PM

 Support Hours

Following please find the updated schedule for My Vision Express Support services.

Normal Business Hours

  • Monday through Friday from 8:30 AM to 7:00 PM EST

After Hours

  • Monday through Friday from 7:00 PM to 9:00 PM EST
  • Saturdays from 9:00 AM to 5:30 PM EST

Please note that after hours support is available at a charge of $200 per hour for customers with a server installation; users of My Vision Express Cloud have access to after hours support at no additional charge.

If you are in need of assistance, you can reach the My Vision Express Support Team toll-free at 844.450.HELP (4357) or via email at

We also have resources available on our Support Central portal, in our online Knowledgebase filled with hundreds of articles and FAQs, and over a hundred videos, and also on our YouTube channel with over 200 videos ranging from setting up our software to integration to Meaningful Use.

Thank you for being one of the growing number of eye care professionals and optical practices who use My Vision Express.

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Video of the Day: How to Link Spectacle Lenses
Posted by Michelle Stone on 20 Jan 2015 11:08 AM

My Vision Express Insights - Video of the Day

Today's featured instructional video shows you, step-by-step, how to link spectacle lenses to the My Vision Express database.

Simply click on the video below to view it on our YouTube channel:

How to Link Spectacle Lenses to the MVE Database

For more tips and how-to videos about My Vision Express, follow us on Facebook, Twitter, or LinkedIn.

Do you have questions on how you can optimize My Vision Express for your practice? Let us know by calling us toll-free at 877.882.7455 or by sending an email to our sales team at
For support questions, you can reach us toll-free at 844.850.HELP (4357) or even chat with us live on our website.

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Have A Multi-Location Practice? Easily Centralize Your Inventory Management
Posted by Michelle Stone on 16 Jan 2015 03:57 PM

Distribution Center (DC)

Centralized Inventory Management for Multi-Location Practices

Distribution Center (DC) Flow

Does your practice have more than one location? How do you handle inventory across multiple locations? Do you have a warehouse or central location for inventory?

The Inventory Distribution Center module in My Vision Express can help to facilitate reordering and ensuring that all of your locations have the supplies they need. Among the features available are:

  • Single-point ordering from your suppliers. All locations order from the distribution center (DC) you specify, which will then order from the supplier. Items can be drop shipped directly to the location if desired.
  • Status updates. The Distribution Center module provides real time status updates of items to the locations.
  • Inventory management. Create pick tickets as well as packaging slips that have bar codes for scanning.
  • Invoicing. You have the ability to invoice locations for that inventory that your DC provides. Limit the access your multiple locations have to viewing the DC inventory or restrict viewing to exclude the cost.
  • One convenient screen. Create pick tickets, verify, ship, and view history of items in a single view without having to exit the software.


Interested? Watch an overview video of the
Distribution Center module to learn more.
For a detailed walk-through, watch a video demonstration for a
start-to-finish use of the Distribution Center module.

Want to learn more about how our Distribution Center module can help streamline inventory for your multiple practice locations? You can call My Vision Express toll-free at 877.882.7455 or email our sales team at

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Improve patient engagement using My Vision Express.
Keep your patients informed, streamline your practice workflow, and increase revenue by reducing the number of no shows using Patient Communications, a fully integrated marketing and communications module built into the My Vision Express® practice management and electronic health record (EHR) software solution.
With Patient Communications you're able to reach out to your patients via email, voice calls (telephone), and via SMS/text message. This enables your practice to send out appointment reminders, perform recalls, alert patients of follow-ups, notify them of when their eyewear orders ready for pick-up, and much more.
For a limited time, we're offering a discount on our annual contract option to give your practice an even bigger savings. By taking advantage of this special offer, you can save by paying $149 per month, per location. That's a total savings of $600 over our regular annual contract price of $199 per month, per location.
Please note that standard with Patient Communications is a one-time fee of $199 for setup of the module. If you are not one hundred percent satisfied with Patient Communications, we provide a 60-day money-back guarantee. Simply cancel within the 60-day period in order to receive a full refund.
Don't forget, this offer is only available for a limited time. If you'd like to take advantage of our special offer, or if you're interested in learning more about how Patient Communications can help your practice become more efficient and keep your patients engaged, act today. You can call My Vision Express toll-free at 877.882.7455 or contact our experienced team of eye care professionals and technology experts via email at You can also watch our video demonstration of the Patient Communications module below.

Introductory Offer

For a limited time, receive a discount on the My Vision Express Patient Communications module. Enter into a year-long contract for greater savings - now discounted at $149 per month, per location. 
Try the My Vision Express® Patient Communications module under our 60-day money-back guarantee. If you are not satisfied for any reason, simply cancel within 60 days to receive a full refund. For more details, please visit or contact us at 877.882.7455. Patient Communications discount offer ends Tuesday, March 31, 2015. Offer is void where prohibited. Please note, this special year-end introductory offer may be withdrawn at any time without prior notice. 

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