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Special Introductory Offer: Patient Communications
Posted by Michelle Stone on 19 Dec 2014 04:31 PM
Improve patient engagement using My Vision Express.
Keep your patients informed, streamline your practice workflow, and increase revenue by reducing the number of no shows using Patient Communications, a fully integrated marketing and communications module built into the My Vision Express® practice management and electronic health record (EHR) software solution.
With Patient Communications you're able to reach out to your patients via email, voice calls (telephone), and via SMS/text message. This enables your practice to send out appointment reminders, perform recalls, alert patients of follow-ups, notify them of when their eyewear orders ready for pick-up, and much more.
For a limited time, we're offering a discount on our annual contract option to give your practice an even bigger savings. By taking advantage of this special offer, you can save by paying $149 per month, per location. That's a total savings of $600 over our regular annual contract price of $199 per month, per location.
Please note that standard with Patient Communications is a one-time fee of $199 for setup of the module. If you are not one hundred percent satisfied with Patient Communications, we provide a 60-day money-back guarantee. Simply cancel within the 60-day period in order to receive a full refund.
Don't forget, this offer is only available for a limited time. If you'd like to take advantage of our special offer, or if you're interested in learning more about how Patient Communications can help your practice become more efficient and keep your patients engaged, act today. You can call My Vision Express toll-free at 877.882.7455 or contact our experienced team of eye care professionals and technology experts via email at You can also watch our video demonstration of the Patient Communications module below.

Introductory Offer

For a limited time, receive a discount on the My Vision Express Patient Communications module. Enter into a year-long contract for greater savings - now discounted at $149 per month, per location. 
Try the My Vision Express® Patient Communications module under our 60-day money-back guarantee. If you are not satisfied for any reason, simply cancel within 60 days to receive a full refund. For more details, please visit or contact us at 877.882.7455. Patient Communications discount offer ends Tuesday, March 31, 2015. Offer is void where prohibited. Please note, this special year-end introductory offer may be withdrawn at any time without prior notice. 

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Season's Greetings from My Vision Express!
Posted by Michelle Stone on 17 Dec 2014 04:57 PM

Wishing you a
Happy Holiday Season!


We would like to wish you and yours a
safe and happy holiday season
and to thank you for being one of the over
12,000 eye care professionals and optical practices 
who use My Vision Express!

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Release Notes: My Vision Express® Version 2014 - Build 141215
Posted by Michelle Stone on 16 Dec 2014 03:34 PM

 Release Notes: Build 141215

We are pleased to to announce the public release of Build 141215 for My Vision Express® Version 2014 (MVE 2014). Among the new features are:

  • Split Views for data grids that are too large to display horizontally;
  • Header Filters to sort and perform advanced filtering of data;
  • Provider Level Balancing for end-of-business (EOB) close.


MVE 2014 - Build 141215 brings enhancements to:

  • Daily Closing - perform daily closings by user;
  • Exams and EHR - automatic assignment of OD, OS, or OU to diagnoses as selected using the Available button in the examination's Assessment tab;
  • Insurance - prompts to update the status, submitted flag, and submitted date upon submission or printing of individual or batch claims;
  • Inventory - modification of order labels, import of laboratory information when adding a new spectacle lens, display of wholesale pricing (Group Cost) and status (Active/Discontinued) for frames.


Several previously reported issues have been resolved, among them:

  • Batch Payments - Claim Status added to Batch Payment Order search options;
  • Calendar - filtering of Active and Inactive patients in search, system prompts when deleting recurring availability exceptions (delete the entire series or one instance), Patient Tracker default view displaying all appointments (except canceled and rescheduled).
For the complete details and a full list of new features, enhancements, and resolved issues in our latest build, please read the release notes for My Vision Express Version 2014 - Build 141215. Please note that the release notes are a PDF and should be viewable in your browser or by using Adobe® Reader®.

If you have any questions regarding this build, please feel free to utilize all of the articles, FAQs, and videos available here on the My Vision Express Support Central portal. If you are in need of assistance during the upgrade process, please call our Support Team toll-free at 877.882.7456 and select Option 3.


Please Note:  An Internet connection is required to run the application. The software periodically performs a license check that would fail without Internet connectivity. Many features of the software require Internet access as well. If you are an Eligible Professional (EP), some of these are required to qualify for the "Meaningful Use" of certified electronic health record (EHR) technology under the incentive programs from the Centers for Medicare and Medicaid Services.



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Need Meaningful Use Compliant Backups?
Posted by Michelle Stone on 28 Oct 2014 04:03 PM
Need Meaningful Use Compliant Backups?
cloud backup service to the healthcare industry
Your expertise is caring for your patients. Our expertise is caring for critical healthcare data. Let DataHEALTH® take care of the Meaningful Use Recommendations for your backup so you can focus your attention on your patients.
Meaningful Use Backup Recommendations DataHEALTH
Files identified as critical are documented and listed in the backup configuration. YES
Backup schedule is timely and regular. YES
Every backup run is tested for its ability to restore the data accurately. YES
Backup media is physically secured. YES
Backup media stored offsite is encrypted. YES
Backup media is made unreadable before disposal. YES
Multiple backups are retained as a failsafe. YES
DataHEALTH is the leading provider of cloud data backup, storage, and recovery to the healthcare industry nationwide. DataHEALTH has been providing peace of mind since 2000 and is the ONLY cloud backup provider to be fully accredited as an URAC HIPAA Security Business and Covered Entity Associate. In addition, DataHEALTH is the first cloud backup provider to be NIST FIPS140-2 encryption certified.
Contact DataHEALTH Today!
1000 Carter Ave., 2nd Floor Ashland, KY 41101 |  1-888-656-3282   |

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What's New in the 141008 Build
Posted by Kornika King, COA on 13 Oct 2014 12:45 PM


Thank You
We would like to extend a sincere thank you to everyone who takes the time out of their busy day to rate and review us! For September and October 2014:
Frank from Holland Accu-Optical

Michelle from Rose Optical 
"FFEC" - unknown reviewer
Christina from Eye, Etc.
David from David M. Girardi, OD, LLC.
If you would like the whole world to know how much you love My Vision Express, click the links below to review us:
See Us in Person
We will be at the following shows:

November 8 & 9, 2014
Weston FL
Vision Preview 2014

November 7-9, 2014
Annapolis MD
Maryland Optometric Association Annual Convention

November 7-9, 2014
Monterey CA
California Optometric Association Monterey Symposium 2014

If you will be at any one of these shows, we would love for you to stop by and visit us!
Like us on Facebook Follow us on Twitter View our profile on LinkedIn Find us on Google+

We have been listening! 

You are our most valuable asset and we aim to make sure that My Vision Express meets all of your practice's needs to ensure your continued patronage.

We have been busy implementing many of the changes you have requested and here they are!

The 141008 Build of My Vision Express, which will be available for local/server install users on Tuesday, October 28, 2014, brings many new features, several enhancements, and implements bug fixes.
New Features in Build 141008

For a complete listing of new features, enhancements, and bug fixes, click here for the release notes.
*Fees apply. Please call 877.882.7455 or email for more information.
Vote for My Vision Express* as your favorite practice management software in the 6th annual EyeVote® Reader's Choice Awards. Chosen directly by the readers of Vision Monday and 20/20, EyeVote® gives YOU the opportunity to name your favorite optical products, brands and companies.
Click below to vote:
Two lucky respondents will win $100 Amex® cards and one will win the grand prize of $500!
*We would love if you voted for My Vision Express as your favorite practice management software but it is not required or necessary for you to be entered in to win the gift cards. This survey is being conducted by the Optical Research division of Jobson Medical Information LLC, 100 Avenue of the Americas, New York, New York 10013. Anyone who completes the survey while the survey link is live is eligible to win the gift card. When the Optical Research division of Jobson Medical Information LLC has enough completed surveys for the needed sample size, they will deactivate the link and conduct a random drawing of the names from all completed surveys to select one winner. They will notify the winner by e-mail and ask that person to reply by phone or e-mail and provide a street address. They will send the gift card to the address provided. If the gift card is returned to them as undeliverable, it will not be awarded. The chances of winning depend on the total number of people who complete the survey by the time the Optical Research division of Jobson Medical Information LLC deactivates the link. The winner is responsible for paying all federal, state and local taxes. All survey participants release the Optical Research division of Jobson Medical Information LLC and their directors, employees, officers, parents, subsidiaries, and affiliates from any liability arising from their acceptance and/or use of the gift card.

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