DON’T FORGET!

Patient Health Summaries (CCD) are sent to the patient portal when an exam is signed, HOWEVER, the patient has to be marked in the communication section that they have been given access to their portal before this can happen.

If you have questions on this or any other MIPS related measures please don’t hesitate to call or email us for more details.

Thank you,
Your MVE Support Team
mvesupport@eyecareleaders.com
(877) 882-7456

Read more »

                           We have a new                           Client Portal

available for our users to view the progress of the items they have submitted to the services team.

https://clientportal.eyecareleaders.com

If you haven’t had the opportunity to access this new tool please contact the services team for more information.

Thank you,
Your MVE Support Team
support@myvisionexpress.com
(877) 882-7456

Meet us in the mountains for our second annual ONE User Summit, Aug. 2-4 in Aurora, CO!

We can’t promise you’ll ever see your name in lights, but you can have the chance to FEEL like a celebrity during our ONE User Summit!

Register by March 31st and you’ll be entered to win our VIP celebrity services experience.

Feel like an a-lister when you enjoy benefits such as:
– Advanced check in at the celebrity guest area
– Complimentary 4 PM late check-out
– Complimentary airport transportation
– Welcome amenity sent by Celebrity Services with a welcome letter
– Two celebrity robes in room
– Priority for restaurant seating and expedited room service delivery
– Personal concierge service
– Plus more!

LEARN MORE!

Dear MVE Client,

We have transitioned from Kayako Help Desk to Salesforce Service Cloud. Just a friendly reminder that as of May 4, 2018, Kayako Help Desk and the chat feature are no longer monitored.

Please contact support at (877) 882-7456 or via email at support@myvisionexpress.com.

Thank you,
Your MVE Support Team
support@myvisionexpress.com
(877) 882-7456

Dear MVE Client,

We apologize for the system performance issue your practice is experiencing today. Our development team is working diligently to resolve the ROS Tab issue, and a solution will be deployed tonight. Thank you for your patience as we work on a resolution.

Support is available at (877) 882-7456 or via email at support@myvisionexpress.com.

Please let us know if you have any questions,
Your MVE Support Team