My Vision Express will be closed on Monday, May 29th, 2017, in observance of the Memorial Day holiday.

Please note that all offices will be closed; however, our online Support Center and Knowledge Base are available for anyone in need of information.

Any messages left for our Customer Support Team will be monitored for emergency support (which would be if you or your staff are unable to access the practice management and/or the electronic health records software).

For all other messages, please know that they will be followed up on when our offices reopen on Tuesday, May 30th, 2017.

We hope that you have a safe and happy holiday. Thank you for choosing My Vision Express.

We are pleased to announce the updated public release of Build 170306 for My Vision Express® on Wednesday, May 17th, 2017!

For complete details on the upcoming release, please review
the Release Notes for My Vision Express – Build 170306.

Please click the link below to view the new article in the Support Knowledgebase. This article can be viewed and shared with staff to learn more about the new features available in MVE!

• What’s New in MVE?

If you have any questions regarding this update, please feel free to visit the My Vision Express Support Central portal online at support.myvisionexpress.com. If you are in need of assistance during the upgrade process, please call our Support Team at 1-844-450-HELP (4357).

Increase Efficiency with Global Portal
Learn how the Global Portal can save time and reduce data entry
Wed May 31st from 1:00PM to 1:30PM EDT

Patient Communications Setup
Learn how to set up and personalize Patient Communications
Wed Jun 7th from 1:00PM to 1:30PM EDT       

Grow Your Practice with Patient Communications
How to utilize the features in Patient Communications to retain your patients and grow your business
Wed Jun 14th from 1:00PM to 1:30PM EDT

How to Develop Your Brand with Patient Communications
Learn how to create and maintain your brand image with Patient Communications
Wed Jun 21s from 1:00PM to 1:30PM EDT

We are pleased to announce the updated public release of Build 160912, Revision 6 for My Vision Express® Version 2014!

Some improvements to look forward to with this build:

• Successfully print a Soft Contact Lens lab copy
• Manually added ‘Exam Categories’ will now automatically populate when setting up Exam Questions
• It is now possible to update the ‘Claim Status’ for VSP claims that are submitted from the Order module
• The option to include the patient’s ‘Primary’ and ‘Secondary’ insurance to the Patient Label layout within Customizer
• The options ‘New Recurring Availability’ and ‘New Recurring Event’ have been removed from the Right-click Menu to avoid changing a recurrence for Resource Availability
• In the Email Settings, if the username is not a valid email address, the “Reply-to” address will be used to avoid an error message

For complete details on the latest update, review the revised Release Notes for My Vision Express Version 2014 – Build 160912 (Revision 6).

If you have any questions regarding this update, please feel free to visit the My Vision Express Support Central portal online at support.myvisionexpress.com. If you are in need of assistance during the upgrade process, please call our Support Team at 1-844-450-HELP (4357).

We are pleased to announce the updated public release of Build 160912, Revision 6 for My Vision Express® Version 2014!

For complete details on the latest update, review the revised Release Notes for My Vision Express Version 2014 – Build 160912 (Revision 6).

If you have any questions regarding this update, please feel free to visit the My Vision Express Support Central portal online at support.myvisionexpress.com.

If you are in need of assistance during the upgrade process, please call our Support Team at 1-844-450-HELP (4357).