Knowledgebase: Patient Portal
Email Server Information for Secure Messaging in Patient Portal
Posted by Veronica Marcano on 22 Aug 2014 05:15 PM
  1. Log in to the patient portal administration site.
  2. Go to Tools > Settings.
  3. Select Email Server Settings.
  4. Enter/update the necessary information for this setting. As a courtesy, we have provided the most widely used providers' information below.
    • If you wish to keep a log file of messages, check off the box for 'write as file' and indicate where the file should be saved in the field for 'file location.'
    • The field for "email sender" is what will be displayed to recipients and does not have to be the same as the username.
  5. Click [Save] to finalize all updates to the settings.

 

info NOTE- If your provider is not shown in the list below, please contact them directly to request the information.

 

Gmail 

  • Gmail SMTP server address: smtp.gmail.com
  • Gmail SMTP user name: Your full Gmail address (e.g. example@gmail.com)
  • Gmail SMTP password: Your Gmail password
  • Gmail SMTP port: 587
  • Gmail SMTP TLS/SSL required: yes

Hotmail (paid version)/Live/MSN

  • Windows Live Hotmail SMTP server address: smtp.live.com
  • Windows Live Hotmail SMTP user name: Your complete Windows Live Hotmail email address ("me@hotmail.com" or "me@live.com" for instance)
  • Windows Live Hotmail SMTP password: Your Windows Live Hotmail password
  • Windows Live Hotmail SMTP port: 587
  • Windows Live Hotmail SMTP TLS/SSL required: yes

Yahoo (paid version)

  • Yahoo! Mail SMTP server address: smtp.mail.yahoo.com
  • Yahoo! Mail SMTP user name: Your full Yahoo! Mail email address (including "@yahoo.com")
  • Yahoo! Mail SMTP password: Your Yahoo! Mail password
  • Yahoo! Mail SMTP port: 465
  • Yahoo! Mail SMTP TLS/SSL required: yes

AOL

  • AOL Mail SMTP server address: smtp.aol.com
  • AOL Mail SMTP user name: Your AOL Mail screen name (what comes before "@aol.com" in your AOL Mail address; if your address is me@aol.com, for example, the corresponding screen name is "me")
  • AOL Mail SMTP password: Your AOL Mail password
  • AOL Mail SMTP port: 587
  • AOL Mail SMTP TLS/SSL required: yes

Bellsouth.net 

  • Bellsouth.net Mail SMTP server address: outbound.att.net
  • Bellsouth.net Mail SMTP user name: CustomerID@bellsouth.net
  • Bellsouth.net Mail SMTP password: Your bellsouth.net mail password
  • Bellsouth.net Mail SMTP port: 465
  • Bellsouth.net Mail SMTP TLS/SSL: yes

ATT. net 

  • ATT.net Mail SMTP server address: outbound.att.net
  • ATT.net Mail SMTP user name: CustomerID@ATT.net
  • ATT.net Mail SMTP password: Your ATT.net mail password
  • ATT.net Mail SMTP port: 465
  • ATT.net Mail SMTP TLS/SSL: yes

Comcast 

  • Comcast Mail SMTP server address: smtp.comcast.net
  • Comcast Mail SMTP user name: your email@comcast.net
  • Comcast Mail SMTP password: Your comcast mail password
  • Comcast Mail SMTP port: 465
  • Comcast Mail SMTP TLS/SSL: yes

Verizon 

  • Verizon Mail SMTP server address: smtp.verizon.net
  • Verizon Mail SMTP user name: Your Verizon Online user name
  • Verizon Mail SMTP password: Your Verizon Online password
  • Verizon Mail SMTP port: 465
  • Verizon Mail SMTP TLS/SSL: yes

NETZERO

  • Verizon Mail SMTP server address: smtp.netzero.com
  • Verizon Mail SMTP user name: memberid@netzero.com
  • Verizon Mail SMTP password: Your Netzero password
  • Verizon Mail SMTP port: 465
  • Verizon Mail SMTP TLS/SSL: yes

MobileMe 

  • MobileMe Mail Me.com SMTP server address: smtp.mail.me.com

  • MobileMe Mail Me.com SMTP user name: Your MobileMe Mail user name (what precedes "@me.com" in your MobileMe Mail address; if your MobileMe Mail email address is "example@me.com", for instance, the user name is "example")

  • MobileMe Mail Me.com SMTP password: Your MobileMe Mail password

  • MobileMe Mail Me.com SMTP port: 587

  • MobileMe Mail Me.com SMTP TLS/SSL required: yes

 

SBC Global .NET 

  • SBC Global SMTP server address: smtp.att.yahoo.com
  • SBC Global Mail SMTP user name
  • SBC Global Mail SMTP password
  • SBC Global Mail SMTP port: 587
  • SBC Global Mail SMTP TLS/SSL: yes
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