Knowledgebase: Cloud Access Support
Updating to RDP 8.1 on Windows 7 SP1
Posted by on 10 Oct 2014 12:12 PM




                        This article will provide a walk-through on how to upgrade your Remote Desktop Connection client to version 8.1 on Windows 7



  1.        Check to ensure that you have windows SP1 installed on your Windows 7 machine.
  •          Click Start and right click over Computer
  •          Select properties
  •          Under "Windows 7" there should be a line that says "Service pack 1"


                                                  Note:  If you do not please contact your IT department.


  1.        Open your internet browser and navigate to: (



  1.         Under “Operating System ” choose the appropriate link back on your system x86(32-bit) or x64(64-bit)..Please see the computer properties tab for this information.


  1.        Choose the appropriate language and select “Download”.



  1.          Select all files to download then select “Next”.




  1.        When downloads are complete select “Run”  to start the installations completely.

Note: KB’s must be installed in the following order: KB2574819, KB2830477, KB2857650, KB2913751




For additional assistance contact My Vision Express Support via any of the following options:

1.877.882.7456 option 7

Click Here for Live Chat


VisitSupport Centralto submit a ticket






Copyright © 2015 Insight Software, LLC | My Vision Express