Knowledgebase: Claims
How do I fix invalid network id error when submitting claim?
Posted by on 07 Sep 2011 04:50 PM

Receiving the follow error: "Rs=IDCO0388|Eid=IDCO0388|Eld=Invalid Network ID.|Fid=HCnei|Fnm=Provider Network ID|Eid=IDCO0388|Eld=Invalid Network ID.|Fid=HCnei|Fnm=Provider Network ID"

1. Go to File > Setup > Insurance > Insurance Companies

2. Select the corresponding insurance to view details

3. Fill in Payer ID

4. Click Save button on toolbar to finalize changes

 

If you do not have the payer id use the import function to search for insurance company and corresponding payer id. 

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