Knowledgebase: Patient Communications
What will my patients hear when they receive an automated recall call?
Posted by on 21 Oct 2014 01:10 PM

If they answer the phone, your patients will hear  . The first pause plays the name of your company and the second pause plays your phone number.

  • If they press zero, they will will be connected to your office at the number you specified when you signed up for Patient Communications.
  • If they press one to be contacted later, they will hear  .

 If they do not answer the phone, they will hear on their voicemail/answering machine. The first pause plays the name of your company, the second pause plays your phone number, and the third pause plays your phone number again.

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