Knowledgebase: Cloud Access Support
How to delete extra .rdp files in the Windows Downloads folder
Posted by Chris Calvaresi on 05 Nov 2014 11:06 AM

Windows 8 and 8.1

1. Click Start
2. Type "File Explorer" and click to open it
3. On the left side of the screen, search for the "Downloads" folder and select it.
4. Search for any files that start with "cpub" (Example: "cpub-my_vision_express-My_Vision_Expres-CmsRdsh")
5. Select these files, right-click and select "Delete"

Windows 7

1. Click Start
2. On the right side of the Start menu, click "Computer"
3. On the left side of the screen, search for the "Downloads" folder and select it.
4. Search for any files that start with "cpub" (Example: "cpub-my_vision_express-My_Vision_Expres-CmsRdsh")
5. Select these files, right-click and select "Delete"

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