Knowledgebase: Cloud Access Support
MVE Cloud is asking for my Log-in credentials again but it's not working
Posted by Chris Calvaresi on 05 Nov 2014 11:11 AM

When logging in to MVE Cloud, you may be prompted again for your user name and password. It is important to remember to add the domain "mvecloud" before the user name. If you do not add the domain, you may not be able to log in successfully.

For example, if your user name is "demo", you will want to type "mvecloud\demo" in the user name field. You will notice that the domain indicator located just below the password will populate with "mvecloud" once this has been entered.

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