Knowledgebase: Claims
How can I view the claim status history?
Posted by Marlene Vega on 21 Nov 2014 03:12 PM

To view a claim's status history you may do so within the claims module.  

You can either select Claims from the toolbar menu or go to File > Claims

You will search for the claim and select it.  Once you have done this go to the Charges Tab

At the bottom right you will see Claim Status along with a dropdown and ellipses button.

Click on the ellipses button.  A window will appear showing the claim status, the employee, time and date the status was changed and how long the claim has been open since its creation date.

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