Knowledgebase: Cloud Access Support
How to resolve the "Your remote desktop services have ended.." error
Posted by on 07 May 2015 04:34 PM

 

Your Remote Desktop Services Session has ended. Another user connected to the remote computer, so your connection was lost. Try connecting again, or contact your network administrator or technical support group.

 

                                                                  rdsendedtask

 

 

Symptoms

  • Connection disconnects, application log outs.

 

Cause

  • Another user has signed onto the same RDS cal (ex. 1234_56)

 

 

Resolution

  • Ensure that there is not another user atempting to login with the same RDS cal that you are currently logged in with.
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