Knowledgebase: Printing & Scanning
Datamax Printer Troubleshooting Guide
Posted by Claude Arnaud Lavaud on 09 Sep 2015 05:36 PM

Datamax Printer Quick Guide

Quick Media Calibration

  1. Feed button for 10 seconds – Release when LED blinks green
  2. Feed once - Confirm only one label prints out

If more than one label prints out after step 2 or the Fault light turns on, contact supplier to have the printer calibrated.

 

Configuration

Verify the settings below:

  1. Right click on the printer and select > Printer Properties
  2. Advanced Tab
    1. Select Print Directly to Printer
    2. Click on Printing Defaults... button
      1. Page Setup Tab
        1. Click New...
        2. Under Name, put the label name (ex. TT306 or TT464)
        3. Change the Width to match the width of the label
        4. Change Height to match the height of the label PLUS add .20 inch
      2. Stock Tab
        1. Label Sensor: Label Gap
      3. Options Tab
        1. Set "Speed Settings" to the lowest possible
        2. Heat: 15
  3. General Tab
    1. Page Setup Tab
      1. The the Name dropdown, choose the label name you have already setup (ex. TT306 or TT464)
    2. Stock Tab
      1. Label Sensor: Label Gap
    3. Options Tab
      1. Set "Speed Settings" to the lowest possible
      2. Heat: 15 
  4. Fonts tab
    1. Click on the Font button
    2. Select New Bar Code Font
      1. Enter Font Name: MRV UEBXSA Medium
      2. Symbology = UPC-A
      3. X Dimension = 9.9
      4. Click on OK

 

***Problems Printing??***


Print out is Off / Not Centered

1. Right-Click > Printer Properties

2. General Tab

1. Click on Preferences tab

2. Click on Page Setup

3. Click on Advanced

1. Enter Horizontal Offset to move the label left and right

2. Enter Vertical Offset to move the printout up and down

 


Print out is correct but no Barcode or scribbled Barcode

1. Verify the correct font is installed on the computer:

1. mrvUEBxsa.ttf (Control Panel > Fonts)


If you are still unable to print/scan, please reach out to our Help Desk at 877-882-7456 ext 3

 

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