Knowledgebase: Patient Communications
Can I make a doctor unavailable for appointment requests in the Online Scheduler?
Posted by Meghan Modreck on 25 Mar 2016 02:19 PM

To Make a Doctor Unavailable for Online Appointments:

This setting is used to make a doctor unavailable for patients to request online appointments. All doctors listed in MVE will default to being available for selection in the Online Scheduler.

  1. From the main page of the Global Portal, select the Configuration option on the ‘Toolbar’
  2. Select Doctors
  3. A list of active doctors for your account will display
  4. Click the doctor’s name
  5. When viewing the doctor’s details, tick the Allow online appointments button to make this doctor unavailable when a patient is requesting an appointment online
  6. Click the Save button when finished
  7. Repeat steps for any other doctors that do not want to be visible in the Online Scheduler
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