Knowledgebase: Contact Lens Inventory
How do I register for Lens On Demand to import and order Contact Lenses?
Posted by Meghan Modreck on 30 Mar 2016 09:47 AM

Setup on LensOnDemand.com

LensOnDemand is a 3rd party interface that does not require an additional fee. LensOnDemand is used to import soft contacts lenses to your Contact Lens Inventory. The information being imported will include all configurations associated with the lens as well as a picture of the box (if available).

In addition to importing contacts, you can also use LensOnDemand to send lab orders for both contact lenses and spectacle lenses. To use this function for ordering contact lenses, you must have an account with either ABB Concise, Diversified Ophthalmics, New Era, OOGP, Optiport, or Wisconsin Vision. During the registration process, you will need to have your account number with one of those options. 

To setup LensOnDemand:

  1. From the lensondemand.com website, click the Register link
  2. You will be prompted to enter the following information:
    1. Account Name - account holder for contact lens orders
    2. Email – enter an email address that you can easily access as a confirmation email will be sent to continue with registration
    3. Email Confirmation – Re-enter email address
    4. Password – this is the password that will be used to login to the LensOnDemand website
    5. Password Confirmation – re-enter the password you created
    6. First Name – account holder’s first name
    7. Last Name – account holder’s last name
    8. Spam Verification – Enter text/numeric CAPCHA to confirm that you are “human”
  3. Click the Register button
  4. A message will appear notifying you that a confirmation email has been sent. The email will be sent to the email address that you entered above.
  5. Open your email from LensOnDemand and click the link to continue.
  6. You will be re-directed back to the LensOnDemand website.
  7. Click the Click here to set up your first location
  8. Complete the General Information section:
    1. Client ID [REQUIRED] - your location code
    2. Name [REQUIRED] - your location name
    3. Status - keep as “Active”
    4. Notes - for your reference
  9. Click “Contact Information” on the left-hand menu
  10. Complete the Contact Information section:
    1. The Name section will be used for shipping
      1. First Name - first name of person receiving contact lens orders
      2. Middle Name (if applicable)
      3. Last Name - last name of person receiving contact lens orders (if the package is usually addressed to the practice name, you can leave the First name & Middle name fields blank and enter the practice name in the Last Name field)11. Complete the Postal Address section:
        1. Address 1 – mailing address
        2. Address 2 – if you have a suite number
        3. City
        4. State
        5. Zip code
        6. Country
  1. The Phone Number section is a contact number in case the mail carrier needs to contact your office
  2. Click “Contact Lens” on the left-hand menu
  3. Click the + Add new link
  4. Complete the “Edit Supplier Credentials” section:
    1. For ABB Concise 
      1. Supplier [REQUIRED] – Select ‘ABB Concise’
      2. Default Shipping – Select your default shipping with ABB (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Account Number – Your account number with ABB Concise
    2. For Diversified Ophthalmics, Inc
      1. Supplier [REQUIRED] – Select ‘Diversified Ophthalmics, Inc’
      2. Default Shipping – Select your default shipping with Diversified (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Account Number – Your account number with Diversified Ophthalmics
    3. For New Era
      1. Supplier [REQUIRED] – Select ‘New Era’
      2. Default Shipping – Select your default shipping with Diversified (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Account Number – Your account number with New Era
    4. For OOGP
      1. Supplier [REQUIRED] – Select ‘OOGP’
      2. Default Shipping – Select your default shipping with Diversified (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Ship To – Contact OOGP to acquire your “Ship to” number
      5. Account Number – Your account number with OOGP
    5. For Optiport
      1. Supplier [REQUIRED] – Select ‘Optiport’
      2. Default Shipping – Select your default shipping with Diversified (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Employee Name – Contact Optiport to get the “employee name” on file
      5. Account Number – Your account number with Optiport
    6. For Wisconsin Vision
      1. Supplier [REQUIRED] – Select ‘Wisconsin Vision’
      2. Default Shipping – Select your default shipping with Diversified (leave ‘None’ selected if it varies based on quantity)
      3. Status – Leave ‘Active’ selected (you can make this account inactive if you ever change your vendor)
      4. Account Number – Your account number with Wisconsin Vision
  1. Click the OK button
  2. Click the Save button to save this location’s information
  3. MULTIPLE LOCATIONS: From the top toolbar, move your cursor over the ‘Configuration’ option, then select Locations
    1. Click the + New button
    2. Repeat steps 13 & 14 to enter credentials for additional locations
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