Knowledgebase: Claims
How to fix alignment when printing claim to HCFA form
Posted by Juan Herrera on 24 Jun 2011 01:40 PM

In some cases due to default margin settings on printers user will be required to adjust the printer alignment so printed characters appear in their designated fields on the HCFA form. Below are steps to adjust these margins in the case you experience an alignment problem. 

Alignment

  1. Open Claim
  2. Go to Provider Tab
  3. Click on the Printer Alignment button
    • Typical settings are LEFT=0.300, TOP=0.325
  4. Enter those values in the Left Margin & Top Margin fields.
  5. Click Ok button to save changes
  6. Attempt to print your claim to your HCFA from loaded in your printer
  7. If problem persists attempt to make slight adjustments to the values in the Left Margin & Top Margin fields.

 

alignment button

 

margin

 

 



For additional assistance please contact My Vision Express Support Desk

1-877-882-7456 ext 3 or Email support@myvisionexpress.com

 

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