Knowledgebase: Cloud Access Support
Access Cloud from Browser
Posted by on 08 Oct 2013 05:26 PM

This article outlines steps on how to easily access your Cloud subscription from your Internet Browser

Accessing your Cloud subscription from your internet browser is a quick and easy way of getting to your program without having to install any additional utilities. Below you will find instructions on accessing from Microsoft Internet Explorer, Google Chrome & Mozilla Firefox. 


Microsoft Internet Explorer

1. Begin by opening your Internet Explorer (IE) browser

2. Type in the portal address https://rds.mvecloud.com/RDWeb in the url bar and press enter

 NOTE: If you receive a prompt stating "An Add-on for this website failed to run." follow instructions outlined in the article below to add website to Trusted Sites.

KB Article: How to add Cloud website to Trusted Sites

3. Enter in your credentials in the corresponding fields and click on the Sign in button

login 

4. Click on the Allow button on the bottom right to allow the add-on to run on your browser

allow

5. Select options to access on your local computer from your My Vision Express Cloud like printers, drives, etc and click on Connect button

drives

 

6. Click on the My Vision Express icon

7. Once connected the My Vision Express login screen will appear for access

8. Enter in your My Vision Express credentials and click on login.  

NOTE: If you are accessing a demo simply click on the login button.


Google Chrome | Mozilla Firefox

 

1. Begin by opening your Chrome or Firefox browser

 

2. Type in the portal address www.rds.mvecloud.com in the url bar and press enter

 

url

 

3. Enter in your credentials in the corresponding fields and click on the Sign in button

 

login

 

4. The Remote Desktop Connection File will automatically download through your browser and will display on the bottom of your browser window

 

5. Right-click on the file and select the option to "Always open files of this type" so you are not required to run the file everytime you navigate to My Vision Express Cloud

 

Chrome Download

 

chrome

 

Firefox Download

 

Firefox

 

6. Right-click and click on Open to run the file

 

7. When prompted select option "Dont ask me again for connections to this computer" and click on Connect button

 

8. Click on the My Vision Express icon

 

9. Enter in your credentials when prompted adding the domain "mvecloud" to the user name as displayed in image below and click on the "OK"  button

 

rdlogin

 

10. Once connected the My Vision Express login screen will appear for access

 

11. Enter in your My Vision Express credentials and click on login.  

 

NOTE: If its your first time logging into the program or you are accessing a demo simply click on the login button.

  

For additional assistance contact My Vision Express Support via any of the following options:

1.877.882.7456 ext 3

Click Here for Live Chat

Email: support@myvisionexpress.com

Visit Support Central to submit a ticket

 

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