Knowledgebase: Sales FAQ
What are your hours for Support?
Posted by Joshua Cerceda on 17 Mar 2014 06:29 PM
  • Monday through Friday from 8:30 AM to 7:00 PM EST
  • Saturdays from 9:00 AM to 5:30 PM EST
  • Monday through Friday from 9:00 PM to 11:00 PM EST (Extended Hourts are available from 7:00 PM - 9:00 PM EST at no charge)
  • Saturdays from 5:30 PM - 9:00 PM EST
Please note that after hours support is available at a charge of $200 per hour for customers with a server installation; users of My Vision Express Cloud have access to after hours support at no additional charge.


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