Knowledgebase: Cloud Access Support
Access Cloud from Mac
Posted by on 25 Jul 2011 06:45 PM

This article outlines steps on how to quickly setup access to your Cloud subscription on a Mac computer

 

1. Go to iTunes store and search for Microsoft Remote Desktop click install

 

2. Open application and click on the Remote Resources button

3. Enter in the following information:

URL: https://rds.mvecloud.com/rdweb/

User Name: mvecloud\<username provided> 

Password: <povided password> 

4. Click Refresh button to connect to server and close once successfully loaded remote resources

5. On the home screen double-click the My Vision Express icon to launch the program

6. Once connected the My Vision Express login screen will appear for access

7. Enter in your My Vision Express credentials and click on login.  

  

NOTE: If you are accessing a demo simply click on the Login button.

 

If using the 2x client navigate to setup article located here.

For additional assistance contact My Vision Express Support via any of the following options:

1.877.882.7456 ext 3

Click Here for Live Chat

Email: support@myvisionexpress.com

Visit Support Central to submit a ticket

 

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