Knowledgebase: Contact Lens Inventory
Why doesn't my contact lens list display?
Posted by on 21 Apr 2014 09:40 AM

When you have contact lenses that don't display, this can be due to not having the contact lens configurations entered correctly.

To verify, go to File > Inventory > Contact Lens. Double-click a contact lens to open the 'Details' window. Click the Configurations tab.  You can input the lens configurations manually by clicking the Add button. If the lens is linked to the Lens on Demand (LOD) interface, you can click the Update Config button to import all configurations for the contact lens.

 

For additional questions, please contact Customer Support.

 

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