Knowledgebase: Claims
Why are the charges not going over to the claim?
Posted by on 05 May 2014 11:47 AM

1. Check the items being billed on the invoice for procedure codes.

2. Check the insurance setup (File > Setup > Insurance Companies) for Insert Authorization from Order. If this box  is check, an authorization is required for all orders with this insurance company. Uncheck this box if you do not want this to be applicable for each of your insurance companies. 

3. Click the More button on the invoice and check off the benefits the customer is authorized for. 



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