Knowledgebase: General
Why can't I add an inventory item to a Purchase Order?
Posted by Carlos Ramos on 12 May 2014 10:43 AM

You must make sure that the manufacturer for the frames or contact lenses that you are trying to include in the PO is mapped to a supplier. Otherwise, the system will give you one of the following error messages:

a. If you are scanning the item's UPC into the PO:

b. If you are selecting the item using the [Frames...], or [Contacts...] buttons:

To resolve this:

1. Go to FILE > Setup > Supplier/Lab.

2. Select the supplier for the items that you are trying to include in the PO.

3. Switch to the 'Inventory' tab and select the manufacturer(s) to be mapped to the supplier selected. For contacts, you can select manufacturers as a whole or click the [+] button to the left of the manufacturer name to select inividual contact lenses to map to the supplier (distributor) selected.

4. Click [Save] and [Close] on the main toolbar when done.

(1 vote(s))
Not helpful

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