Knowledgebase: Claims
How do I fix an error in a claim?
Posted by Veronica Marcano on 13 Jun 2014 05:28 PM

1. Go to File > Batch > Claims > Electronic Claims.

2. Search for the claim in question.

3. Select the claim by double clicking on it.

4. IF/When the i (information) icon appears, this means that you have a claim error.

5. Depending on the error - you need to fix the order, the exam, or the patient profile.

6. Click on the Claim button, the Order button, or the Patient button depending upon what you must change/update.

7. This will take you to the appropriate screen where you can make changes/updates.

8. Click Save to save your updates.




(1 vote(s))
Not helpful

Copyright © 2015 Insight Software, LLC | My Vision Express