Knowledgebase: Cloud Access Support
My printers does not show up in the Cloud, what should I do?
Posted by Courtney Marks on 19 Jun 2014 12:41 PM

If the printers does not show up in File > Printer Setup in the Cloud, please make sure that the computer is up-to-date with the latest Microsoft Windows updates and that .Net Framework 3.5 is installed.

Click here to download and install .Net Framework 3.5

If you have any additional questions or concerns, please contact our Support Department @ 1-877-882-7456 ext 5.

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