RSS Feed
Knowledgebase : Patient Portal
No. When the patient logs into the Patient Portal, he/she can only send you a request for an appointment. To book the appointment, contact patients once you receive their request and then book it for ...
* Log in to the patient portal administration site. * Go to Tools > Settings. * Select Email Server Settings. * Enter/update the necessary information for this setting. As a courtesy, we have ...
From the Patient Portal Administration Main Menu. * Click on the Inbox folder. * Enter the patient's name or other search term you believe will help you locate a specific message in the search b...
YOU MUST HAVE AN XCHARGE ACCOUNT FOR YOUR PATIENTS TO USE THIS FUNCTIONALITY. In order to pay for their orders, tell your patients to do the following: * From the home screen of the Patient Port...
You will need to do this in the Services Inventory in My Vision Express. 1. Go to File > Inventory > Services 2. Click to highlight the appointment reason that you want available in Patient Portal...
You can change the name of your Patient Portal to something that is more personalized to your practice. For example "Dr. Test's Patient Portal" Log in to the Patient Portal. Go to Tools>Settings>P...
Follow these steps: 1. Log into your Patient Portal. 2. Under Patients, select _Registered Patients_. 3. At this screen you can delete the patient for the portal listing by clicking on the box n...
In the patient portal, a REGISTERED PATIENT means that the patient is registered in the patient portal. It does not mean that they are necessarily registered patient in the system (MVE). If the pati...
1) Log into the Patient Portal as the administrator 2) Click on the Configuration link in the top navigation bar. 3) Click on Patients. 4) Open the details for the specific patient. 5) Update ...
1. Log in to the Patient Portal. 2. Go to Patients > Registered Patients > from the Portal's main menu. 3. Use the Refine your search window on the left side of the screen by entering one or more ...
1. Log into the Patient Portal 2. Go to Tools > Settings > Email Server settings 3. Use the link below for the most common e-mail setups. http://support.myvisionexpress.com/index.php?/Knowledgeb...
1. Log-in to Patient Portal 2. At the Patient Portal Main Menu, select Forms>Forms. The system will then display a list of patients and the forms that have been completed by the patients. 3. Verif...
When the patient fills out the request for an appointment in the patient portal they need to select a location. If you are a multiple practice location, your patient will see a list of your locations ...
To be able to identify a patient's specific location, add an office location field to your form. This will make it easy to know which form each of your locations needs to update into the system.
Yes. Go to Tools> Settings in your Patient Portal. Under the Settings, go to Active Modules. In this sections you can select which modules you want active and inactive for your patient when they log...
PATIENT PORTAL VIDEO To view the help file for the patient portal module, please visit: http://www.myvisionexpress.com/help/2014/#!Documents/1428.htm [http://www.myvisionexpress.com/help/2014/#!D...
Your Patient Portal username and password credentials are the same as your MVE username and password credentials. Note: This is NOT your rds website username and password.
At this time the Patient Portal does not place the Contact Lenses Order for you. I will send you a meesage through the portal letting you know that your patient has requested contacts and you will nee...
1. At the Patient Portal Main Menu, select Forms>Forms. 2. Here you will see the displayed acutual forms that have been completed by patients. 3. Click on the the link to the specific form, a scre...
Copyright © 2015 Insight Software, LLC | My Vision Express