RSS Feed
Knowledgebase : Insurance > VSP
VSP does not accept frames from Aspex as an in network product.
No. Claims are submitted to VSP individually. You will have to go into each claim and submit.
The VSP Interface does not automatically carry over exam benefits. The Insurance Fee Schedule must be setup to apply the benefits to orders. 1. Access the Insurance Schedule from File > Setup > In...
* You must be on the September 2014 build. * This procedure code must have an Option Code AD * The following Diagnosis codes: 369.16 369.17 369.24 369.62 369.63 369.65 369.66 369.68 369.69 369....
It is possible to submit VSP orders for the IOF Program using the Eyefinity Interface. However, there are some steps that must be taken to successfully submit for the VSP IOF Program: 1. The SUPPLIE...
Go to _File > Setup > Insurance > Insurance Companies_ * Click the IMPORT button (Select the EYEFINITY radio button and you will see a list of Eyefinity Insurance carriers.) * Click REFRESH VSP ...
1. Go to File > Setup > Suppliers/Labs. 2. Click Import VSP Lab and select the lab from a list. 3. Press Import then the Save icon at the top of the screen.
In order for benefit information to calculate properly in an order the authorization must be entered using the VSP interface 1. Go to _File > Patients_. Search for a patient. 2. Select the _Insura...
Follow the directions below if you are having problems pulling an authorization for a patient using the Eyefinity Interface: 1. Patient Information needed to validate: a. First Name, Last Name, Da...
This error occurs when the Material type selected for the spectacle lens on the order is not setup with the corresponding VSP Material Description & Code in category setup. Follow the instructions bel...
You need to verify that the Vision Service Plan (VSP) code is correct for the item/service selected; they are always a grouping of letters.
In response to the new Progressive Lens Dispensing Program changes you will be required to make some adjustments to your Insurance Fee Schedule. Go to_ File > Setup > Insurance Fee Schedule_ ...
This article outlines the steps to manually add AR Coating Copay for VSP Interface orders Due to some recent changes to the Eyefinity Interface the AR Coating copay when listed as "Covered with...
When you enter the information in the patient's profile and in the insurance tab, the interface is using that information to pull up the patients authorization and it will automatically insert the Ins...
VSP will cover polycarbonate for monocular patients when using the diagnosis codes: 369.16 369.17 369.24 369.62 369.63 369.65 369.66 369.68 369.69 369.72 369.73
Authorization Error - "ID and Password are incorrect" ------------------------- * Go to Patient Profile > Profile Tab * Check to make sure registered VSP provider is selected for the patient ...
VSP Authorization Error - "Your practice does not participate in this patients plan" ------------------------- Resolution * Go to Patient Profile * Check to make sure the VSP Provider is sel...
VSP Claim Submission Error - "Frame type is required" ------------------------- Cause The rim type selected for the frame on the order is not a VSP approved rim type. ------------------------- ...
When you created a Claim for VSP, the frame the is on the order will bring in the U&C charge for the frame into the claim. You will not find a field or area in the claim where you can enter the Wholes...
If dispensing fees are appearing as zero in an order it might not be setup in your Fee Schedule Configuration. To setup the amounts for your dispensing fees follow these steps 1. Go to_ File > Se...
If you receive an error message stating "Invalid Lens Style" when submitting a claim or lab order using the Eyefinity interface, please make sure the lens selected on the order has the correct VSP Sty...
If you receive this error while submitting a VSP claim, you either 1) don't have a retail amount assigned to the service you are attempting to submit or 2) you don't have a service associated with the...
Invalid Lens style has two meanings: 1. You are not submitting a VSP LENS. VSP lenses are identified by going to File > Inventory > Spectacle Lenses. Select the item on the inventory list. There is ...
PLANS COVERED The VSP Interface is currently available for the following plans: * Signature * Choice * Value PATIENT AND INSURANCE RESPONSIBILITIES The following items will auto calculate...
In order to pull an authorization number for a patient, a Vision Service Plan (VSP) provider must be selected in the patient profile. You will also need the social security number (the last four digit...
By default, if you are using the VSP interface, you are not required to submit lab orders at the 'Order Level'. When you submit a claim to VSP, the order itself should automatically be sent to the VSP...
Copyright © 2015 Insight Software, LLC | My Vision Express