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* Question- How long does a patient stay current in the Patient History Search Screen? Answer- You can set the length of time a patient remains in the search history from 1 to 8 hours. * Questi...
THIS APPLIES TO LOCAL SERVER INSTALLATIONS ONLY. Yes, you can change the server name. Once you change the server and reboot follow the steps below on your workstations to establish connection to pro...
Security permissions is not a feature that can be seperated by location. Security focuses on the security group the employee is place in. The employee can only be assigned to one security group. E...
FOR MAC-BASED CLIENTS ONLY [HTTP://SUPPORT.MYVISIONEXPRESS.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/63/154/ACCESS-CLOUD-FROM-MAC]   PROBLEM When accessing RemoteApp via web feed, you receive the f...
FAQs After Being Upgraded to Version 2014 for Cloud Users * The shortcut (icon) on my desktop no longer works. * I forgot my password. * The checkbox to save my password no longer appears. *...
1. Go to File > Setup > Categories. 2. At the top, search for "Security Groups" and select this topic. 3. On the right ride of the screen, you will see a list of the Security Groups. 4. Here you...
1. Go to File > Setup > Web Links. 2. Here you can add, delete, or even test your links. Click Add to add a new link. 3. Type in a display name, the web address, and the sort order (the order in w...
1. Go to File > Setup > Physician/Resource (Inhouse). 2. Click on the SIGNATURE button. 3. Browse for file and click OPEN button. 4. Click SAVE button and restart program. NOTE: Physician sign...
FOR LOCAL INSTALL CUSTOMERS ONLY 1. Go to Tools > Maintenance > Database Backup. 2. Once the backup database window comes up, select the amount of days you would like a reminder for backing up the ...
1. Create the consent form you wish to use and select the type of letter you want it to be (this will determine where the reminder pops up). 2. Select the type of consent form it is. As an example, ...
The SECURITY TAB available in Company Setup is where you can show or hide certain screens, functions, and/or buttons. This allows for: * Different user groups to view only the parts of MVE that ...
If you need assistance upgrading to Version 2014, please fill out the 2014 Upgrade Request [http://forms.mvecloud.com/view.php?id=21014] form. Once submited, a member of the Installations Team will ...
You will be prompted during the initial launch of My Vision Express to select a language however, you can also change it afterwards if desired. Navigate to TOOLS > LANGUAGE > and select the desired ...
Patient's cecall date is automatically updated when a service that has a recall reason attached is billed. Setup: Setup recall reason and recall months under File > Setup > Recall Reasons menu opt...
Please see the attached document for a breakdown of the Other Settings tree, located in the Company Setup window, within the System tab (_File > Setup > Company > System tab_).
The trigger date is the date on which the message is going to be sent. You can make the trigger date a date in the future or the current date.
After you have logged into the software, press the F1 key on your keyboard to access the Help file. In addition, you can access the Help File from Support Central [http://www.support.myvisionexpress.c...
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