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Apr
24
Provide Patient Access
Posted by MVE Support on 24 Apr 2019 11:00 AM

DON’T FORGET!

Patient Health Summaries (CCD) are sent to the patient portal when an exam is signed, HOWEVER, the patient has to be marked in the communication section that they have been given access to their portal before this can happen.Portal information provided

If you have questions on this or any other MIPS related measures please don’t hesitate to call or email us for more details.

Thank you,
Your MVE Support Team
mvesupport@eyecareleaders.com
(877) 882-7456


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Apr
1
New Client Portal
Posted by MVE Support on 01 Apr 2019 06:27 PM

                           We have a new                           Client Portal

available for our users to view the progress of the items they have submitted to the services team.
Client Portal

https://clientportal.eyecareleaders.com

If you haven’t had the opportunity to access this new tool please contact the services team for more information.

Thank you,
Your MVE Support Team
support@myvisionexpress.com
(877) 882-7456


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Mar
28

startreatment

Meet us in the mountains for our second annual ONE User Summit, Aug. 2-4 in Aurora, CO!

We can’t promise you’ll ever see your name in lights, but you can have the chance to FEEL like a celebrity during our ONE User Summit!

Register by March 31st and you’ll be entered to win our VIP celebrity services experience.

Feel like an a-lister when you enjoy benefits such as:
– Advanced check in at the celebrity guest area
– Complimentary 4 PM late check-out
– Complimentary airport transportation
– Welcome amenity sent by Celebrity Services with a welcome letter
– Two celebrity robes in room
– Priority for restaurant seating and expedited room service delivery
– Personal concierge service
– Plus more!

LEARN MORE!


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Mar
26
MVE Support
Posted by MVE Support on 26 Mar 2019 08:46 AM

Dear MVE Client,

We have transitioned from Kayako Help Desk to Salesforce Service Cloud. Just a friendly reminder that as of May 4, 2018, Kayako Help Desk and the chat feature are no longer monitored.

Please contact support at (877) 882-7456 or via email at support@myvisionexpress.com.

Thank you,
Your MVE Support Team
support@myvisionexpress.com
(877) 882-7456


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Mar
25
ROS Tab Issue
Posted by MVE Support on 25 Mar 2019 12:47 PM

Dear MVE Client,

We apologize for the system performance issue your practice is experiencing today. Our development team is working diligently to resolve the ROS Tab issue, and a solution will be deployed tonight. Thank you for your patience as we work on a resolution.

Support is available at (877) 882-7456 or via email at support@myvisionexpress.com.

Please let us know if you have any questions,
Your MVE Support Team


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Mar
5
Vision Expo East 2019
Posted by MVE Support on 05 Mar 2019 01:13 AM

Vision Expo East

is just around the corner.

Come visit the MVE team at

Booth #MS4615

VEE2019

Email us to schedule a meeting with one of our team members or just stop by for a chat or demo of what’s new at MVE.

info@eyecareleaders.com


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Mar
2
License Key Questions
Posted by MVE Support on 02 Mar 2019 11:48 AM

Some of our users have been prompted to enter a license key upon logging into MVE.   regiser MVE

We were made aware of this and have corrected the issue.  You should now be able to log into MVE without this prompt being shown.

However, if you are still having this issue please do not hesitate to call our support team or email us to help you resolve this issue.

877-882-7456

support@myvisionexpress.com


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Nov
26
SAVE ON PAYMENT COLLECTIONS WITH TSYS AND EYE CARE LEADERS
Posted by MVE Support on 26 Nov 2018 11:32 AM

Eye Care Leaders has created a new partnership with TSYS to save our My Vision Express clients money on payment processing! This is part of our ongoing mission to improve the efficiency, profitability, and competitiveness of eye care practices.


Save time & money with payment processing through TSYS!
​​​​​​

Maximize your existing My Vision Express software and payment integration to automate payment processing, set up a recurring payment plan, process all major credit and debit cards, and more! Offer patients the convenience they expect while increasing your revenue stream.

Let us meet or beat your current costs with our introductory offer. Get your free savings analysis today!


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Sep
24

We are dedicated to being the best partner we can be and continually invest in delivering the most cutting-edge technology and services to you and your practice. With that being said, we’re excited for what’s in store for you here at My Vision Express!

 My Vision Express + Internet Browser = myCare MVE

 The perfect equation of MVE functionality and internet accessibility, the new myCare MVE will offer our clients the vast functionality of MVE’s Optical Specialized Software on a browser-based platform allowing easy access from anywhere, even on a tablet or iPad.

 If you’re attending Vision Expo West next week, stop by MVE’s booth #MS6057 for a sneak peek of the upcoming addition to the MVE software selections.

 [SCHEDULE A TIME NOW!]

 We want to hear from you! Senior Leadership will be onsite to help assist with any questions or concerns you may have. Schedule a time in advance to meet with our team of experts.

 We look forward to seeing you in Vegas!


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Sep
18
ECL Summit 2019 Announced!
Posted by MVE Support on 18 Sep 2018 08:45 AM

AUGUST 2-4, 2019
Gaylord Rockies Resort & Convention Center
Aurora, Colorado

Special Onsite Registration Rate of only $399 for 2018 Attendees! 
Special pricing ends September 23rd

We will be hosting our second annual User Summit at the brand new luxury resort in Aurora, Gaylord Rockies Resort & Convention Center. Endless amenities, picture perfect views of the nearby mountains and nature, and minutes away from downtown Denver – this is the perfect place for you and your family!


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