Posted by MVE Support on 27 Apr 2017 03:22 PM
A Message to our Valued Customers:
In observance of the Thanksgiving, My Vision Express will be closed for the holiday. Customer Support will be limited to connectivity issues on Thursday, November 23rd, and Friday, November 24th. Regular office hours will resume on Monday, November 27th. We wish you and your family a very Happy Thanksgiving!
Patient Communications Training
Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting two-hour live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.
Join us and learn how to:
A Message to Our Valued Clients:
REVISION 6 RELEASE NOW AVAILABLE
We are pleased to announce the updated public release of Build 170306, Revision 6. This revision has correct uploaded consent form accessibility. Patient Tracker performance has also been addressed. For complete details on this latest build, review the revised Release Notes for My Vision Express Version – Build 170306 (Revision 6). The update is now available to Cloud and Local/Server users.
Upgrade today by going to the Help option above the toolbar or use the MVE Installers link. If you have any questions regarding this update, feel free to visit the My Vision Express Central portal at support.myvisionexpress.com. For assistance during the upgrade process, please call our Support Team at 1-877-882-7456, Option 3.
Your dedicated team at My Vision Express
For our My Vision Express Local Customers:
We have identified an issue caused by the new Windows® 10 Anniversary update. The issue will cause the Calendar to crash when attempting to use the “Print Preview” daily report. We have identified that it is only being affected by the new Windows® 10 Anniversary. We recommend that local users prolong updating to Windows® 10 Anniversary while we resolve the issue.
If you have any questions or concerns, please contact our My Vision Express Support team at 1-877-882-7456, Option 3 or email Support at Support@myvisionexpress.com.