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Apr
26
Patient Communications Setup and Training
Posted by MVE Support on 26 Apr 2018 11:56 AM

 Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting multiple live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

Patient Communications Setup and Training
Learn how to set up and personalize Patient Communications

Wed May 9th from 1:00PM to 3:00PM EDT       

Wed May 23rd from 1:00PM to 3:00PM EDT  

Wed Jun 6th from 1:00PM to 3:00PM EDT

Wed Jun 20th from 1:00PM to 3:00PM EDT

                                                                    


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Apr
26
Patient Communications Training
Posted by Theresa Perez on 26 Apr 2018 11:23 AM

 Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting multiple live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

Patient Communications Setup and Training
Learn how to set up and personalize Patient Communications

Wed May 9th from 1:00PM to 3:00PM EDT       

Wed May 23rd from 1:00PM to 3:00PM EDT  

Wed Jun 6th from 1:00PM to 3:00PM EDT

Wed Jun 20th from 1:00PM to 3:00PM EDT

                                                                    


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Apr
13
A Message to Local MVE Users with X-Charge:
Posted by MVE Support on 13 Apr 2018 11:06 AM

Dear Valued MVE Customer,

 

We are writing today to inform our X-Charge users about a very important update:

ALL local MVE users will need to install the X-Charge TLS update before April 30th.  This is a very important update for security – you will not be able to transmit charges via X-Charge after April 30th if this update is not completed.

Your MVE support team is here to help you with this quick upgrade.  You may contact us by phone 1-877-882-7456 option 3 or by email at installs@myvisionexpress.com to schedule an appointment.

You may read the X-Charge release here: https://www.openedgepayments.com/xc/update.html.  If you have already completed this upgrade, no further actions are required.

Thank you for your continued patronage,

 

Your MyVisionExpress Technical Support team


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Apr
13
A Message to Local MVE Users with X-Charge:
Posted by Theresa Perez on 13 Apr 2018 10:42 AM

Dear Valued MVE Customer,

 

We are writing today to inform our X-Charge users about a very important update:

ALL local MVE users will need to install the X-Charge TLS update before April 30th.  This is a very important update for security – you will not be able to transmit charges via X-Charge after April 30th if this update is not completed.

Your MVE support team is here to help you with this quick upgrade.  You may contact us by phone 1-877-882-7456 option 3 or by email at installs@myvisionexpress.com to schedule an appointment.

You may read the X-Charge release here:https://www.openedgepayments.com/xc/update.html.  If you have already completed this upgrade, no further actions are required.

 

Thank you for your continued patronage,

 

Your MyVisionExpress Technical Support team

 


Read more »



Mar
5
Additional Patient Communications Webinars
Posted by MVE Support on 05 Mar 2018 10:36 AM

 Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting multiple live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

Patient Communications Setup and Training
Learn how to set up and personalize Patient Communications

Wed Mar 14th from 1:00PM to 3:00PM EDT       

Wed Mar 28th from 1:00PM to 3:00PM EDT  

Wed Apr 11th from 1:00PM to 3:00PM EDT

Wed Apr 25th from 1:00PM to 3:00PM EDT

                                                                    


Read more »



Feb
28
Additional Patient Communications Webinars
Posted by Theresa Perez on 28 Feb 2018 03:27 PM

 Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting multiple live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

Patient Communications Setup and Training
Learn how to set up and personalize Patient Communications

Wed Mar 14th from 1:00PM to 3:00PM EDT       

Wed Mar 28th from 1:00PM to 3:00PM EDT  

Wed Apr 11th from 1:00PM to 3:00PM EDT

Wed Apr 25th from 1:00PM to 3:00PM EDT

                                                                    


Read more »



Jan
24
Patient Communication Setup and Training Webinars are Back!
Posted by MVE Support on 24 Jan 2018 04:44 PM

 Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting multiple live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

Patient Communications Setup and Training
Learn how to set up and personalize Patient Communications

Wed Jan 31st from 1:00PM to 2:00PM EDT       

Wed Feb 14th from 1:00PM to 2:00PM EDT  

Wed Feb 28th from 1:00PM to 2:00PM EDT

                                                                    

Splash1


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Apr
27
My Vision Express News
Posted by MVE Support on 27 Apr 2017 03:22 PM
         Splash1

Patient Communications Training

Our webinars are a great way to learn how to maximize the features in My Vision Express, get caught up on recent changes, and train new staff. In this series, My Vision Express will be hosting two-hour live group training sessions focused on Patient Communications. We have several dates available for our training series. Register below.

Join us and learn how to:

  • Setup
  • Personalize
  • Utilize Features to Retain Patients 
  • Increase Efficiency Within Your Practice 
  • And Much More

 

CDC: Warehouse Workflow
Wed Jan 3rd from 1:00PM to 2:30PM EDT

 


A Message to Our Valued Clients:

REVISION 6 RELEASE NOW AVAILABLE

We are pleased to announce the updated public release of Build 170306, Revision 6. This revision has correct uploaded consent form accessibility. Patient Tracker performance has also been addressed. For complete details on this latest build, review the revised Release Notes for My Vision Express Version – Build 170306 (Revision 6). The update is now available to Cloud and Local/Server users.

Upgrade today by going to the Help option above the toolbar or use the MVE Installers link. If you have any questions regarding this update, feel free to visit the My Vision Express Central portal at support.myvisionexpress.com. For assistance during the upgrade process, please call our Support Team at 1-877-882-7456, Option 3.

Sincerely,

Your dedicated team at My Vision Express


News Update

For our My Vision Express Local Customers:

We have identified an issue caused by the new Windows® 10 Anniversary update. The issue will cause the Calendar to crash when attempting to use the  “Print Preview” daily report.  We have identified that it is only being affected by the new Windows® 10 Anniversary. We recommend that local users prolong updating to Windows® 10 Anniversary while we resolve the issue.

If you have any questions or concerns, please contact our My Vision Express Support team at 1-877-882-7456, Option 3 or email Support at Support@myvisionexpress.com.


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Apr
24
Upcoming Webinar Series
Posted by MVE Support on 24 Apr 2017 12:29 PM

 

Increase Efficiency with Global Portal
Learn how the Global Portal can save time and reduce data entry

Wed May 31st from 1:00PM to 1:30PM EDT

 

Patient Communications Setup
Learn how to set up and personalize Patient Communications
Wed Jun 7th from 1:00PM to 1:30PM EDT       

Grow Your Practice with Patient Communications
How to utilize the features in Patient Communications to retain your patients and grow your business

Wed Jun 14th from 1:00PM to 1:30PM EDT

 

How to Develop Your Brand with Patient Communications
Learn how to create and maintain your brand image with Patient Communications

Wed Jun 21s from 1:00PM to 1:30PM EDT


Read more »



Mar
16

We are pleased to announce the updated public release of Build 160912, Revision 6 for My Vision Express® Version 2014!

Some improvements to look forward to with this build:

  • Successfully print a Soft Contact Lens lab copy
  • Manually added ‘Exam Categories’ will now automatically populate when setting up Exam Questions
  • It is now possible to update the ‘Claim Status’ for VSP claims that are submitted from the Order module
  • The option to include the patient’s ‘Primary’ and ‘Secondary’ insurance to the Patient Label layout within Customizer
  • The options ‘New Recurring Availability’ and ‘New Recurring Event’ have been removed from the Right-click Menu to avoid changing a recurrence for Resource Availability
  • In the Email Settings, if the username is not a valid email address, the “Reply-to” address will be used to avoid an error message

For complete details on the latest update, review the revised Release Notes for My Vision Express Version 2014 – Build 160912 (Revision 6).

If you have any questions regarding this update, please feel free to visit the My Vision Express Support Central portal online at support.myvisionexpress.com. If you are in need of assistance during the upgrade process, please call our Support Team at 1-844-450-HELP (4357).


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