RSS Feed
Posted by MVE Support on 03 Sep 2019 09:06 AM

Dear MVE Client,

We have transitioned from Kayako Help Desk to Salesforce Service Cloud. Just a friendly reminder that as of May 4, 2018, Kayako Help Desk and the chat feature are no longer monitored.

Please contact support Monday-Friday, 8-7 ET at (877) 882-7456 or via email at

Thank you,
Your MVE Support Team

Comments (2)
sarah coomes
04 Sep 2019 02:42 PM
we are unable to email itemized receipts or anything from our main computer, once our signature pad was activated it removed the capability to send emails. we went through the step by step but still doesn't work. this is urgent please call us asap
Tawnya Ireland
09 Sep 2019 09:21 AM
We are not able to connect to the auto refractor for a few weeks now. We have been expecting a call for a while now. Please call as soon as possible. I have also left a message.
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).

Copyright © 2015 Insight Software, LLC | My Vision Express