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Posted by MVE Support on 13 Sep 2019 01:48 PM

Dear MVE Client,

We are currently experiencing intermittent issues with our phone system. The provider is working to restore services as quickly as possible. In the meantime, please email our support team or create a case through our Client Portal.

We have transitioned from Kayako Help Desk to Salesforce Service Cloud. Just a friendly reminder that as of May 4, 2018, Kayako Help Desk and the chat feature are no longer monitored. We would also like to encourage our users to utilize our Client Portal.

Please contact support Monday-Friday, 8-7 ET at (877) 882-7456 or via email at

Thank you,
Your MVE Support Team

Comments (1)
Michael Eason or Dr. Stephanie Johnson Eason
02 Oct 2019 11:46 AM
Please either send or let us know how to retrieve a detailed patient database and not just demographics or addresses. Rx, exams, purchases, orders, everything we can get. Thank you.
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