To All My Vision Express Cloud Customers,

As it is our mission to continue to offer you our very best service, we strive to make improvements everyday.  As part of our ongoing effort to provide you with the latest in technologies, security and availability for our MVE customers, we will be performing in depth maintenance on all hosted servers. 

During this maintenance there will be a loss of connection or a possible disconnection; as such, we advise that customers make note of this brief interruption.

If there are any questions or concerns regarding the scheduled maintenance, please don't hesitate to contact the My Vision Express Support Team at 1-877-882-7456 ext 3 or support@myvisionexpress.com for assistance.

Sincerely,

My Vision Express Support Team

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at 

 support@myvisionexpress.com or 

 1-877-882-7456 ext 3.

Click Here to download the Power Point presentation. 

In addition the Regional Extension Centers (RECs) are also available to assist with your attestation.  Click here to navigate to their website. 

For additional assistance contact the My Vision Express Support Team at 1-877-882-7456 ext 3 or support@myvisionexpress.com

Sincerely,

My Vision Express Support Team

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at 

 support@myvisionexpress.com or 

 1-877-882-7456 ext 3.

Cloud customers are automatically updated by our Cloud team.  For assistance with upgrading your local version of v10 see our Knowledge Base article on "How to upgrade My Vision Express from the Help Menu".

For additional assistance contact the My Vision Express Support Team at 1-877-882-7456 ext 3 or support@myvisionexpress.com

Sincerely,

My Vision Express Support Team

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at 

 support@myvisionexpress.com or 

 1-877-882-7456 ext 3.

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at 

 support@myvisionexpress.com or 

 1-877-882-7456 ext 3.

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at 

 support@myvisionexpress.com or 

 1-877-882-7456 ext 3.

For assistance with upgrading your version of v10 see our Knowledge Base article on "How to upgrade My Vision Express from the Help Menu".

For additional assistance contact the My Vision Express Support Team at 1-877-882-7456 ext 3 or support@myvisionexpress.com

Sincerely,

My Vision Express Support Team

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at support@myvisionexpress.com or 1-877-882-7456.

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

How to setup Ghostscript PDF printer on Windows 8 - Steps on how to install Ghostscript PDF on a Windows 8 computer

Supported label printers - Overview on currently supported printers and labels for trays and frames.

How to configure Opti-Port - How to configure Opti-Port for use in My Vision Express

How to setup active directory Integration - How to setup & configure the active directory integration for employee setup.

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at support@myvisionexpress.com or 1-877-882-7456.

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here is our latest innovation,

Check out our new My Vision Express Cloud Status monitor!

The Cloud Status tool will provide our My Vision Express Cloud based users with an easy way to view the state of our Cloud environment along with important updates on scheduled maintenance.

There are two ways to view the Status Monitor:

1. Go directly by navigating to my.MVECLOUD.com which will also provide you access to an easy way of logging into your My Vision Express Cloud environment outlined here.

2. From Support Central click on the Cloud Status widget to be redirected to my.MVECLOUD.com

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at support@myvisionexpress.com or 1-877-882-7456.

Dear My Vision Express User,

At My Vision Express, we're always thinking of new ways to help you optimize your experience with our software so that you can streamline your practice.

Here are our latest innovations,

Check out our new knowledge base articles today! 

How to backup the My Vision Express database - Provides a quick overview on creating a backup of your database on a local installation.

Optiport Submission Error - How to address order submission error due to incorrect spelling of Contact lens name.

How to Specify Different Prices for Separate Stock & Surfaced Spectacle Lenses - Quick guide on adding separate pricing for Stock & Surfaced spectacle lenses.

How to disable power saving settings in Windows Vista/7 - Provides steps on adjusting the power saving options to reduce connectivity problems due to hibernation and/or sleep modes.

How to link services between The Appointment Book (TAB) and My Vision Express - Step by step guide on how to map services to link with your TAB account.  

Want to learn more? Visit our Support Central page on our website to find more ways that My Vision Express can help you Accelerate Your Practice!

Sincerely,

My Vision Express Support Team

If you want to learn more about our features, you can also reach us with any questions at support@myvisionexpress.com or 1-877-882-7456.

Dear My Vision Express Users,

My Vision Express users will be required to register in our Support Central to view the Video Tutorials, Downloads, Knowledge Base, Help File, and Release Notes. Registering with Support Central will allow our Support Team to provide content specific material to our users quickly and efficiently.  The Support Team will be focusing more attention on providing workflow specific videos, guides and articles to provide you with the materials to use My Vision Express to its fullest potential in your office.

The registration process is easy and can be completed by following the instructions below. 

1. Go to www.support.myvisionexpress.com and click on the Register button.

2. Fill in the required fields and click on the Sign Up Button.

3. Confirmation of your registration will be sent to you via email.

4. Login with your email and password.

For more information about becoming a registered My Vision Express user, please contact our Support Desk at 1-877-882-7456 ext 3 for assistance.

Sincerely,

My Vision Express Support Team

Dear My Vision Express User,

My Vision Express v10 Build 1.2.2013 is now available for download which includes a few fixes & enhancements in the following areas:

For a detailed look Click Here for Release Notes.  

For assistance with updating your existing version of 10.0 click on the link below for access to our Knowledge Base article. 

Upgrading My Vision Express from the Help Menu

Sincerely,

My Vision Express Support Team

If you need additional assistance you can reach us with any questions at support@myvisionexpress.com or 1-877-882-7456 ext 3.